GENERAL TERMS AND CONDITIONS
1. DEFINITIONS AND TERMS
The Bucharest University of Economic Studies, hereinafter referred to as ASE, with its headquarters in Piata Romana, nr. 6, sector 1, Bucuresti, cod 010374, represented by Professor Nicolae ISTUDOR, PhD, Rector.
Seller – ASE Publishing House.
Buyer – may be any person over the age of 16 or legal entity that creates an account on the site and performs an order.
Client / User – any person over the age of 16 or a legal entity registered on the site who, through the finalization of the account creation process, has agreed to the specific terms of the site in the Terms & Conditions section.
Account – the section of the site consisting of an e-mail address and a password that allows the buyer to send and receive the order and that contains information about the customer / buyer and the buyer's history on the site (orders, tax invoices, etc.). The user is responsible and will ensure that all the information entered in the account creation is correct, complete and up-to-date.
My Cart – a section of the account that allows the buyer / user to add the books they want to buy when they are added or at a later time.
Site – the online library from the web site editura.ase.ro and its subdomains.
Order – an electronic document that acts as a form of communication between the seller and the buyer, through which the buyer sends to the seller through the site his intention to purchase books from this site.
Books and services – any book (book) or service (postal) listed on the site, including the books and services mentioned in the order, to be provided by the seller to the buyer as a result of the contract (order).
Contract – is the distance contract concluded between the seller and the buyer, without the simultaneous physical presence of the seller and the buyer.
Content – represents:
- all information on the site that can be visited, viewed or otherwise accessed by using electronic equipment;
- the content of any email sent to buyers by the seller by electronic means and / or any other means of communication available;
- any information communicated by any means by an employee / collaborator of the seller, to the buyer, according to the contact information, whether specified or not;
- information about the books and / or services and / or the prices charged by the seller in a given period;
- Seller's data, or other privileged data.
Document – these Terms and Conditions.
Specifications – all specifications and / or descriptions of books and services as specified in their description.
2. CONTRACTUAL DOCUMENTS
2.1. By registering an order on the site, the buyer agrees with the form of communication (by phone or e-mail) through which the seller carries out his commercial operations.
2.2. The notification received by the buyer after the order has an informative role and does not represent the acceptance of the order. This notification is made electronically by automatically sending an email.
2.3. For justified reasons, the seller reserves the right to change the number of books in the order. In this case, the seller will notify the buyer at the email address or telephone number made available to the seller when making the order.
2.4. The contract is considered to be concluded between the seller and the buyer at the moment of receipt by the buyer from the vendor, by electronic mail, of the delivery order notification.
2.5. The document and the information provided by the seller on the site will be the basis for the contract, the buyer will receive by e-mail, after the notification of the order's registration by the seller, two more messages, namely one when the order was approved, and the last one by which it is announced that the package with the book / books ordered has been sent to him.
3. ONLINE SELLING POLICY
3.1. Access to an order is allowed to any user / buyer.
3.2. Communication with the seller can be achieved through the address mentioned in the "contact" section of the Site. Seller has the freedom to manage the information received without having to justify it.
3.3. All charges for the books and / or services presented on the site are denominated in lei (RON) and include T.V.A., except for subscriptions to magazines that are denominated in euros (EUR), for the foreigners.
3.4. All information used to describe the books and / or services available on the site (static / dynamic images / presentations, etc.) is not a contractual obligation on the part of the seller, and they are used exclusively for presentation purposes.
4. THE INTELLECTUAL PROPERTY RIGHTS
4.1. Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the site, are the exclusive property of the ASE Publishing House, and all rights obtained directly or indirectly (through usage and / or publication licenses) are reserved.
4.2. Customer/buyer/user is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, incorporate any content in any context other than the original intended by ASE Publishing House, any content outside the site, the removal of any sign that signifies the copyright of the ASE Publishing on content, and participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, except with the express written consent of the ASE Publishing House.
4.3. Any content to which the customer / buyer / user has and / or obtains access by any means is subject to the Document if the content is not accompanied by a specific and valid user agreement concluded between the ASE Publishing House and this and without no express or implied warranty of the ASE Publishing with reference to that content.
4.4. The customer / buyer / user may only copy, transfer and / or use the content for personal or non-commercial purposes only if they do not conflict with the provisions of the Document.
4.5. No content transmitted to the customer, user or buyer by any means of communication (electronic, telephone, etc.) or acquired by accessing, viewing and / or viewing constitutes a contractual obligation from the ASE Publishing House and / or the employee / prepus The ASE Publishing House, which mediated the transfer of content, if any, to that content.
4.6. It is forbidden any use of the content for purposes other than those expressly permitted in this Document or the use agreement that accompanies it, if it exists.
5.1. The customer / buyer can place orders on the site by adding the desired books to the shopping cart and finishing the order. Once added to your shopping cart, a book is available for purchase as long as it is in stock. Adding a book to your shopping cart, in the absence of order completion, does not entail the registration of an order, or the automatic reservation of the order.
5.2. By completing the order, the buyer agrees that all the data provided, necessary for the purchase process, is correct, complete and true at the time of placing the order.
5.3. By completing the order, the buyer agrees that the seller can contact him, through any means available / agreed by the seller, in any situation where contact with the buyer is required.
5.4. The seller may cancel the order made by the buyer following a prior notice to the buyer, without any subsequent obligation of either party to the other party or without any party claiming the other damages, in the following cases:
5.4.1. the data provided by the customer / buyer on the site is incomplete and / or incorrect;
5.4.2. the ordered books are no longer in stock (they were taken out of the warehouse or withdrawn by the author or other objective reasons).
5.5. The buyer has the right to withdraw from the contract, namely to return a book or to give up a service, within 14 calendar days. In any situation of returning books (badly invoiced / misdirected books, etc.), they must be in the same condition as they were received and together with the invoice accompanying them. The buyer has to prove that the books have gotten damaged. The books that make up a set need to be returned as a set.
Return costs will be charged to the customer and reimbursement will be made within 30 days of return.
This clause applies to O.G. 130/2000, in the case of purchasing books from this site using remote communication techniques, applying the definitions contained in O.G. 130/200 art. 2 lit.e. The books that make up a set need to be returned as a set.
6. BOOKS / SERVICES FOR WHICH THE RIGHT OF RETURN IS NOT ENSURED
It is not permitted the return of newspapers, periodicals and magazines, except subscription contracts for the provision of such publications.
7.1. The ASE Publishing House will keep the confidentiality of any kind of information you provide. Disclosure of the information provided may only be made under the conditions set forth in this document.
7.2. No public statement, promotion, press release, or other disclosure to third parties will be made by the buyer / customer with respect to the order / contract without the prior written consent of the seller.
7.3. The customer/buyer/user may unsubscribe at any time from newsletters by accessing the unsubscribe link displayed in the commercial messages received from the ASE Publishing House.
8. FACTORY – PAYMENT
8.1. The prices of books and services displayed on the www.editura.ase.ro website include T.V.A. according to law.
8.2. The price, the payment method and the payment term are specified on the site. The seller will issue to the buyer an invoice for the books and services offered, the buyer's obligation being to provide all the information required to release the invoice in accordance with the legislation in force.
8.3. After the order is approved, the seller will send the buyer the bill, in the package with ordered book, to the address mentioned by the buyer in his account. The invoice includes the books sold by the ASE Publishing House and the services related to the order (transport).
8.4. In order to correctly communicate the order invoice, the buyer has the obligation to update his account data every time and to access the information for each order in the account.
8.5. For transaction security reasons, the user / buyer is advised not to remain logged in to the site and set the automatic logon option on mobile devices. Account password disclosure is forbidden, and it is recommended to use a strong password (eg, at least eight characters, including large letters, lowercase letters, numbers, and special characters).
9. DELIVERY OF BOOKS
9.1. The seller will ensure the proper packaging of the books and will ensure the transmission of the accompanying documents.
9.2. The seller will only deliver the books and services on the territory of Romania.
10. TRANSFER OF THE PROPERTY
Property on the books will be transferred upon delivery, after payment by the buyer (by delivery – by signing the receipt form at the post office where the address from the buyer's account belongs).
11.1. The seller can not be held responsible for damages of any kind that the buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the order and for their loss.
11.2. By creating and using the account, the user / buyer assumes responsibility for maintaining the confidentiality of the account data (user and password) and account management, and to the extent permitted by applicable law, is responsible for the activity carried out through his or her account.
11.3. By creating your account and / or using content and / or placing orders, the customer / user / buyer expressly and unambiguously accepts the terms and conditions of the site in the latest updated version communicated within the site, existing at the time the account was created and / or use of the content and / or the placement of the order.
For complaints or complaints about purchased books , buyers have the e-mail address firstname.lastname@example.org. The deadline for resolving complaints or complaints is 30 calendar days from their receipt.
12. FORCE MAJEURE
Neither party shall be liable for the non-performance of its contractual obligations if such non-performance on a timely basis and / or appropriately, wholly or in part is due to a force majeure event. Force majeure is the unpredictable event beyond the control of the parties and can not be avoided.
13. APPLICABLE LAW – JURISDICTION
This contract is subject to Romanian law. Any disputes between the seller and the customers / users / buyers will be solved amicably or, if this is not possible, the litigations will be settled by the competent Romanian courts in Bucharest.